Successful organizations rely on the data obtained from research to improve on customer service, and the quality of products and services offered. With technology advancing at a rapid pace, many businesses are using the Internet as an effective communication tool to connect with customers. Through online customer surveys, businesses have the opportunity to address efficiently any issues or concerns raised by consumers for a fraction of the cost compared to traditional survey methods. Here are some advantages and disadvantages with the traditional survey methods:
Postal Mail
– Advantages: Respondents obtain a hard-copy of the survey.
– Disadvantages: Relatively expensive with often poor response rates.
Telephone
– Advantages: May persuade respondents to participate.
– Disadvantages: Expensive and time-consuming.
In-Person
– Advantages: Interaction with respondent in real-time.
– Disadvantages: Extremely costly and time-consuming.
Now let’s examine the advantages of of online surveys. First, online surveys are extremely low-cost for marketing because survey distribution is very fast and efficient. Not only are online surveys capable of being distributed quickly but businesses could also attach a hyperlink to a website to aid with motivating respondents to participate, thus creating a fully automated system that allow these entities to post responses to a particular online survey database for continual insights on consumer concerns, desires, and trends.
So if you own a business and are still involved with traditional survey methods, my recommendation is to make the necessary changes immediately to online surveys. It could be as simple as using Twitter or Facebook to gather customer responses, or even using other free online survey methods such as “Survey Monkey.” http://www.surveymonkey.com/
With this in mind, organizations that implement online surveys aid in addressing the deficiencies associated with the traditional prehistoric customer survey approaches. By incorporating online surveys, businesses could reap benefits such as low costs, higher response rates, and faster speeds. Doing so would allow businesses to address efficiently the issues and concerns from consumers, thus improving on customer relations and the quality of products and services offered.
I create a comment each time I like a post on a site or I have something
to contribute to the conversation. Usually it’s caused by the fire communicated in the post I browsed. And after this post Business Success Begins With Market Research – Online Surveys are a MUST!! | Bryan Chau Blogs. I was excited enough to drop a leave a responsea response 😛 I do have 2 questions for you if you don’t
mind. Is it just me or do some of these remarks look like coming from brain dead folks?
😛 And, if you are posting at other online sites, I would like to keep up with anything
new you have to post. Could you make a list all of your shared sites
like your Facebook page, twitter feed, or linkedin profile?
Thanks for the comments Emelia, appreciate it!
Unlike some folks, I do my best to add some sort of value in my blog based on my knowledge and real-world experiences throughout the years.
Here’s the links to my shared sites:
FaceBook: https://www.facebook.com/bryan.chau.144
Twitter: https://twitter.com/BChau22
LinkedIn: http://www.linkedin.com/pub/bryan-chau/55/370/63
Hey Emelia,
Please send me your shared links as well so that I could add you for FB, Twitter, LinkedIn, etc. Definitely want to connect with like minded folks! Thanks
Hello There. I found your blog the use of msn. That is a very well written article. I’ll make sure to bookmark it and return to read more of your useful info. Thank you for the post. I will certainly comeback.
Hello,
Thank you for the comments. Please come back as I will continue to post other useful post for achieving business, marketing, and personal success!
Thanks for the comments, appreciate it.
Please come and visit me at http://www.successpenpal.com
I”ll be posting to this site regularly from now on. I’ll see you there!
Reblogged this on Customer Value Analytics.
Thanks for the reblog!
Thanks for every other magnificent post. The place else could anyone get that kind of information in such a perfect way of writing? I have a presentation next week, and I am on the search for such info.
Not a problem. Yes, I’ve moved and am now blogging regularly at http://www.successpenpal.com.
Visit me there and you’ll find much more info pertaining to a variety of other topics that will help you with your research. See you there!
If you wish for to obtain a good deal from this paragraph
then you have to apply such techniques to your won blog.
Agreed. In the end, it’s all about technique and the more you practice, the better you’ll be at it.
hello u have a interesting weblog. I wanna thank you for posting this cool information with us. Keep up great job.
Thanks for the kind words. Please visit me at http://www.successpenpal.com.
I’m posting regularly at this new site now on a variety of topics!
Attractive portion of content. I simply stumbled upon your blog and in accession capital to claim that I acquire actually enjoyed account your blog posts. Any way I will be subscribing on your augment or even I success you access consistently fast.
Thanks for the comments. Please subscribe to my newsletter at http://www.successpenpal.com
I’m posting here regularly now and by subscribing to the new site, you’ll get updates that will help you succeed personally and professionally!
I just want to mention I’m all new to blogging and site-building and absolutely enjoyed this page. More than likely I’m going to bookmark your blog post . You absolutely have remarkable stories. Appreciate it for sharing your website page.
Thanks! Please bookmark me at my new site at
http://www.successpenpal.com
I’ll be blogging at the new site from now on. See you there!
This is the correct weblog for anybody who wants to find out about this topic. You understand a lot its almost exhausting to argue with you (not that I truly would want…HaHa). You undoubtedly put a brand new spin on a topic thats been written about for years. Great stuff, just nice!
Thanks! Join me at http://www.successpenpal.com for more info and I’ll be putting my own spin on a variety of other topics as well. Join my newsletter and I’ll give you my latest eBook for FREE!
Hello to every single one, it’s really a good for me to pay a visit this site, it consists of helpful Information.
Thanks for the comments. Visit me at my new site where I include much more helpful info on a variety of other topics! http://www.successpenpal.com
This post will assist the internet users for building up new web site or even a blog from start to end.|
Glad to have helped! I’m blogging at my new site now so come and visit me there.
http://www.successpenpal.com
You need targeted traffic to your website so why not try some for free? There is a VERY POWERFUL and POPULAR company out there who now lets you try their traffic for 7 days free of charge. I am so glad they opened their traffic system back up to the public! Check it out here: http://voxseo.com/traffic/
your website is like an encyclopaedia for me, thanks. lista de email lista de email lista de email lista de email lista de email
Thanks. My new site is several encyclopedia’s in one
http://www.successpenpal.com.
See you there!
I’m not sure where you are getting your information, but good topic. I needs to spend some time learning much more or understanding more. Thanks for magnificent info I was looking for this info for my mission.
Thanks for your comments. I’m getting my information through many years of trial and experience, including graduating at the top of my class from an accredited university.
Visit me at my new site at http://www.successpenpal.com for many more articles to help you succeed personally and professionally!
This is a message to the admin. Your website is missing out on at least 300 visitors per day. I have found a company which offers to dramatically increase your traffic to your website: http://voxseo.com/traffic/ They offer 1,000 free visitors during their free trial period and I managed to get over 30,000 visitors per month using their services, you could also get lot more targeted visitors than you have now. Hope this helps 🙂 Take care.
I do not even know how I ended up here, but I thought this post was great. I don’t know who you are but definitely you are going to a famous blogger if you aren’t already 😉 Cheers!
Thanks for the kind words Archie! Visit me at my new site at http://www.successpenpal.com.
Subscribe to my newsletter and I’ll give you my latest eBook for FREE!
I’ll be blogging at this new site from here on out…so I’ll see you there. Enjoy the weekend!